Refund policy
At VoltBox, we want our customers to shop with confidence and peace of mind.
If you are not fully satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.
Return Eligibility
To qualify for a return:
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The request must be submitted within 30 days of receiving the item
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The product must be unused and returned in its original condition
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Proof of purchase or order confirmation must be provided
How to Request a Return
To initiate a return, please contact our support team at:
Please include your order number and a short explanation of the reason for the return. Our team will provide instructions for completing the return process.
Refund Processing
Once the returned item has been received and inspected:
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The refund will be issued to the original payment method
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Processing usually takes 5–10 business days depending on the payment provider or bank
There are no hidden restocking fees.
VoltBox is committed to handling return requests fairly and efficiently.